• COD is not available for orders above the value of INR 15,000.
  • If you do not accept a COD order twice in a row, you will no longer be eligible for our COD services.
  • Acceptance of partial COD orders is not permitted. The entire order must be accepted.
  • If using a gift card or voucher to make a part payment, you may avail our COD service to pay the balance.


If your purchase meets our return criteria please contact our care team within 7 days of delivery with the following information:

  • Order number
  • Delivery address
  • Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.
You may contact us via email at or call our customer care at +91 9711229962 from Monday to Saturday, between 09:00 AM to 6:30 PM (IST).

We will respond to you within 48 working hours.

A reverse pick-up will be scheduled within 3-4 business days. Please ensure that the product you return is unused, unworn, and the original tags are intact.


A flat shipping fee of USD 30 is applied to international orders below total cart value of USD 300. 
  • We offer free shipping for all international orders above USD 300.
  • International orders are usually delivered within 7 business days.
  • International shipments are not eligible for returns or exchange.
  • Any part cancellation may attract shipping charges on the balance order.
  • Duty as mandated by your country of shipment will have to be borne by you. In case of non-payment of duties and taxes to receive the shipment, we will unfortunately not be able to entertain any request related to non-delivery or late delivery.
  • Jewellery products are not shipped internationally.

We accept the following modes of payment for international transactions:

  • Credit cards - Mastercard, Visa and American Express
  • PayPal


  • To apply for a credit note, login from the same email ID to which the note has been issued.
  • A gift card cannot be used to purchase another gift card.
  • A gift card cannot be cancelled so please ensure you enter the correct details of the recipient.
  • Multiple gift cards and credit notes can be used together to pay for a single order.
  • The same credit note can be used multiple times until it runs out of balance.
  • No two vouchers can be clubbed. However, you may club a voucher with a credit note or gift card.
  • Vouchers will not be applicable during any periods of special pricing.
  • Discount vouchers will not be applicable on already discounted/sale items.
  • Validity of credit notes, gift cards, and vouchers cannot be extended.
  • If the payment was made using a credit note/gift card, any refund against the purchase will be in the same form.


  • Shipping is free for all domestic orders
  • Domestic orders are usually delivered within 2-5 business days, unless specifically mentioned in the product details.
  • All orders are delivered to the shipping address submitted by you while placing the order.


  • Free shipping only on orders above USD 300 (after discount).
  • Shipping will be calculated at checkout and will depend on the order value.
  • All custom duties and charges to be borne by the customer, applicable as per your country.
  • All orders are delivered to the shipping address submitted by you while placing the order.


  • Any part cancellation or refund of the order may incur shipping charges on the balance order.
  • Saturdays, Sundays and public holidays are not set as business days for standard deliveries.
  • To qualify for free shipping, your product total after any discount should be above USD 300 for international orders. All domestic orders are shipped for Free.

For any information, we’re just a quick email or phone call away:

Phone: +91 9711229962
Email Id: |
MON - SAT | 09:00 AM - 6:30 PM IST


  • On discounted products, the price displayed at check-out will be deemed final.
  • All prices are inclusive of applicable domestic taxes.
  • All online or advance booking orders that cannot be fully/partially delivered will be refunded within 15 Days from confirmation of cancellation.
  • All Duties & Taxes for international orders will apply as per the rules of the shipping destination and would be borne by the customer.
  • Goods & Service Tax/Sales Tax levied by Indian law, if applicable on exports would be borne by YELL and will not be charged to the customer.
  • All Conditions mentioned above are over and above our regular terms and conditions.